To set up a date for a return, exchange or warranty replacement:
Call (707) 633-3786
We are people focused here at Humboldt Light Dep Company. That mean’s we want you to be happy. We have gone to great lengths to ensure our products will bring you the most bang for your buck. But we understand things happen, and you may change your mind.
Therefore, we offer exchanges and full refund returns made within 30 days of the original purchase date.
Before we can accept a return or exchange all the following conditions must be met:
1. Consumer pays return shipping.
2. All materials must be in a condition suitable for re-sale
3. Humboldt Light Dep, LLC must be notified when a return is being made. A signature is required for any package returned through a carrier (USPS, FedEX, UPS, etc.). List (707) 633-3786 as the contact point for the return package. Returns will only be accepted M-F 9am-4pm PST.
4. Send all returns to:
Humboldt LIght Dep, LLC
1681 Sutter Road, Unit B
Mckinleyville, CA 95519
Your refund will be processed within thirty business days after your return has been made.